Danube Learning Partnership

program_ce

GAIN practical experience on commercial efficiency measures

LEARN from other practitioners in the sector

BE UP TO DATE on the latest trends in the sector

BENEFIT from regional and global experiences from other utilities

Program description and covered topics

The successful management of high cost water infrastructure is essential to operate and deliver the required service as cost effectively as possible. The management of commercial activities is an integral part of achieving this goal.

This Program will support participating utility companies in collecting, auditing and analyzing data related to commercial efficiency and developing actions based on that data to support reduction of costs, increase revenue collection and overall commercial efficiency. It will offer a standardized and detailed approach for business planning and provide tools and actions to improve commercial efficiency.

The Program has been developed in cooperation with the Technical Partner Valu Add and will be delivered by national or regional Hubs in local language. The duration of the Program is one year and it consists of workshops as well as hands-on exercises at the utilities themselves with support of the Trainers. Participating utilities will pay a registration fee which will be communicated by the Hub.

Learning goals

How to develop a business plan?
How to establish adequate commercial procedures?
How to design performance improvement plans?

Participating Hubs

Association of Utility Service Providers of Macedonia 

APA Brasov, Romania

Water Supply and Sewerage Association of Albania

Water and Wastewater Works Association of Kosovo