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Training of Trainers (ToT) event for Commercial Efficiency Program took place in Albania

26 April 2017 - 27 April 2017

The Training of Trainers event for Commercial Efficiency in Water Supply and Sanitation Utilities took place on 26-28 April 2017 in Korca, Albania. Representatives of three Hubs (SHUKALB/SHUKOS in Albania/Kosovo, ADKOM in FYR Macedonia and APA Brasov in Romania) were trained by the Technical Partner ValuAdd.

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The training program embodies a comprehensive curriculum consisting of a combination of classroom transfer of knowledge, practical field observation and engagement. Trainees will also be able to observe and discuss the activities that are conducted at the Customer Service Center and the Meter Management shop of the utility, as a part of the training workshop.

Visit Commercial Efficiency program page.

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